CAREERS   |   CONTACTS   |   ITALIANO

Image Alt

Customer Relations Centres

  /  Customer Relations Centres

Customer Relations Centres

Concessioni del Tirreno’s Customer Relations Centres provide assistance to Telepass and Viacard customers, offering a complete service that includes preliminary information, contract stipulation, and the resolution of any issues such as the loss of a card or a change of vehicle linked to a Telepass device.

Demagnetised prepaid Viacard toll cards can be immediately re-magnetised at the Customer Relations Centres or, if the holder is damaged, the card can be handed in and a free duplicate sent to the customer’s address.

At the Customer Relations Centres, it is also possible to cash in credit slips and pay unpaid toll charges, limited to those issued by Autostrada dei Fiori, Milano Serravalle and the following ASTM Group companies: SATAP, SALT, ATIVA, SAV, and Asti-Cuneo

These services are carried out by Concessioni del Tirreno staff, including through a computer link with the Autostrade per l’Italia database.

The locations of the Concessioni del Tirreno Customer Relations Centres and their opening hours are as follows:

A12 STRETCH - LIDO DI CAMAIORE (LU) CUSTOMER RELATIONS CENTRE

Via Don Enrico Tazzoli, 9
55041 Lido di Camaiore (LU), Italy
Tel. +39 0584 909377
Fax +39 0584 909230

Public opening hours

Monday to Friday:
from 7:00 to 19:15

Saturday:
from 7:00 to 13:45

A12 STRETCH - LUCCA OVEST BUS STATION CUSTOMER RELATIONS CENTRE

Tel. +39 0584 909376

Public opening hours

Monday to Friday:
from 7:00 to 19:15

Saturday:
from 7:00 to 13:45

A12 STRETCH - LA SPEZIA CUSTOMER RELATIONS CENTRE

Tel. +39 0584 909378

Public opening hours

Monday to Friday:
from 7:00 to 19:15

Saturday:
from 7:00 to 13:45

A10 STRETCH - ALBENGA (SV) CUSTOMER RELATIONS CENTRE

Tel. +39 0183 7075705

Public opening hours

Monday to Friday:

morning
from 8:30 to 12:30

afternoon
from 13:45 to 16:45

Saturday and public holidays: Closed

On 26 November, the patron saint’s day, the Albenga Customer Relations Centre will remain closed for the full day.

Last update: 08/07/2024
SITEMAP